FAQ | RFID Europe

Attendee

I have a question about registration options. What should I do?

Send an email to customerservice@rfidjournal.com. You can also call our registration provider on +1 800-465-5514 (or +1 847-996-5814, if you are calling internationally), Monday through Friday, from 9:00 AM – 6:00 PM Eastern time.

What is the cost to attend?

There are three pass options:
Conference Pass
Conference Pass + Training Pass
RFID Professional Institute Certification Training Pass

Prices for each pass vary depending on when you register. You can view your options on the registration page. If you have any questions, send email to europereg@rfidjournal.com.

What is your cancellation policy?

Details of our cancelation policy are on the registration page.

Can I register onsite at the show?

Yes, but keep in mind that onsite rates are higher than preregistration rates.

Where can I find the exhibitor list and a floor map?

Click here for the exhibitor list. You can click on a company’s name to see its profile. The floor plan is here.

What if my visa application is denied and I cannot attend? Will I get a refund?

You can register and choose to pay by wire transfer or check, then apply for your visa. If you don’t get it, let us know and we will cancel your registration. If you do get the visa, you can pay at that time.

I am unable to use a credit card to pay. What other options do I have?

You can send a wire transfer or check. Details are on the registration page here.

Will my registration information be sold to third parties?

RFID Journal does not sell or otherwise provide the attendee list to any outside party, including exhibiting companies.

I am not sure if RFID is right for my needs and don’t want to waste a trip if it isn’t. What should I do?

Please send email to editor@rfidjournal.com explaining what you are looking to do with RFID and ask if you are likely to find exhibitors who can meet your needs. If necessary, our editor will arrange a call to get more details. All correspondence and discussions will be kept strictly confidential.

What payment types are accepted onsite?

Onsite registration must be paid via credit card. Checks, wire transfers and cash will not be accepted.

When and where does the training take place?

Training will be held in County Hall on 12 November.

General

Is there a dress code?

RFID Journal LIVE! Europe does not have a formal dress code policy. Business casual is the most common attire for the event.

Is there parking at the event?

Parking in the area is extremely limited. You are better off arriving by taxi or public transportation. Visit this site’s Transportation page for details.

What are the onsite registration and badge pick-up hours?

Registration hours will be posted closer to the date of the event.

When and where does RFID Journal LIVE! Europe take place this year?

RFID Journal LIVE! Europe 2019 will be held at etc venues County Hall in London, on 13 November. RFID Institute Certification Training will be held in the same location on 12 November.

How do I get an international visa letter of invitation?

During the registration process, you will be asked if you require a visa letter. If you check ‘yes’, you will be asked to provide your passport information. A visa letter will be sent to you after you complete the registration process.

Can I take photographs and shoot video during the event?

No. Video and photographs are not permitted without the written consent of RFID Journal. We do provide links to the presentations and recordings of the sessions for attendees attending the conference portion of the event.

When will I receive my badge?

After you register, you will receive a confirmation email within 24 hours. If you do not receive it, check your spam filter. If you still do not receive it, write to kristen.novick@emeraldexpositions.com to request a confirmation. Print out the confirmation and bring it to the event. You can pick up your badge at the registration counter. You will need to show a picture ID to pick up your badge.

Will there be time to visit the exhibit area during the conference?

Yes. The following is the schedule for breaks in the exhibit area on 13 November (the exhibit area is not open during training on 12 November):

8:15 – 8:45	Welcome Coffee
11:00 - 11:30	Networking break in exhibit area
3:00 – 14:00	Lunch Break in exhibit area
15:30 – 16:00	Networking break in exhibit area

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